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Frequently Asked Questions (FAQs)

General

How does FairwayPDA and this GPS stuff work?
How will FairwayPDA help my game?
How accurate is FairwayPDA?
I live in Europe, does FairwayPDA display distances in 'Meters'?
Does the IPAQ/GPS Unit require additional batteries?
Is FairwayPDA available for the PALM or Visor?
Does FairwayPDA work with other PocketPCs?
FairwayPDA is text-based. Will you provide graphical layouts or a picture of each hole on a golf course?
Are there any known problems with FairwayPDA

GPS

Which GPS receivers are supported by FairwayPDA?
I don't have a GPS unit. Can I still use FairwayPDA?
Are there any fees for using the GPS Satellites?

Sales

How can I purchase FairwayPDA?
If I'm not satisfied with FairwayPDA can I get my money back?

Courses

How do I get FairwayPDA golf courses?
Can I map my own golf course(s)?

General

Q: How does FairwayPDA and this GPS stuff work?

A: In a nutshell, you simply install the FairwayPDA software on your PC and subsequently on your PocketPC. Then attach the GPS receiver to the PocketPC. Next, you'll need a surveyed course. You can download a course file from our website or survey your own. Now you're ready to go.

FairwayPDA will initialize the GPS receiver which will determine your location on the earth by receiving signals from the 24 orbiting GPS satellites (as well as WAAS signals). FairwayPDA then knows your current location on the course and calculates your distance from there to critical points on the course (front, center, and back of each green, bunkers, ponds, hazards, etc.).

The PocketPC and FairwayPDA solution is lightweight, very accurate, reliable, and completely portable. It's your own personal caddie and you can take it to any course in the world.

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Q: How will FairwayPDA help my game?

A: We can't help your swing but we can provide you with accurate yardage information needed to make the right club selection. Quite often, a bad shot is caused by using the wrong club as a result of not knowing the yardage to the green or a hazard. If you're trying to carry a bunker or pond, the exact distance is critical. Put simply, FairwayPDA will help you make better decisions and lower your score.

We also believe using FairwayPDA will make your golfing experience more enjoyable.

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Q: How accurate is FairwayPDA?

A: Our tests have shown, on average, an accuracy of 1-3 yards with a receiver supporting WAAS (Wide Area Augmentation System). Both NavMan and Navigator support WAAS and FairwayPDA takes advantage of the increased accuracy.

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Q: I live in Europe, does FairwayPDA display/calcualte distances in 'Meters'?

A: Yes. There is an option in the preferences section where you can toggle between 'Yards' or 'Meters'. To be consistent, make sure the FairwayPDA course file you are using was created using 'meters' for the distance to each hole, and not 'Yards'.

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Q: Does the IPAQ/GPS Unit require additional batteries?

A: Yes. It is impossible to power a GPS and the IPAQ for up to 6 hours on the internal battery. There are a variety of options for extending the battery life from the Nexipak to external battery extenders.

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Q: Is FairwayPDA available for the PALM or Visor?

A: No. Currently we offer FairwayPDA only on the IPAQ. There are other companies (SkyHawk Technologies for one) that sell a product that runs on the PALM/VISOR family of handhelds.

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Q: Does FairwayPDA work with other PocketPCs?

A: Maybe. While FairwayPDA 'should' work on other PocketPCs, we have only tested (and support) it on the IPAQ units.

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Q:FairwayPDA is text-based. Will you provide graphical layouts or a picture of each hole on a golf course?

We are working with a number of Golf Courses now to graphically map their courses. This is obviously much more work, and we would not expect users of FairwayPDA to trace every bunker, pond, fairway, hazard, etc. on a golf course. We expect to offer a 'graphical' version of FairwayPDA to courses in the Northeast part of the United States.

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Q: Are there any known problems with FairwayPDA?

A: If you uninstall FairwayPDA, or any application developed with Microsoft's embedded Visual Basic, other embedded Visual Basic applications on the PocketPC will not run. The bug, which causes the EvB DLL files to be unregistered when ANY EvB software is uninstalled, is with the Microsoft Installer and is well known and documented. There is a free utility called VBREGFIX (www.nca-corp.com) which can be used to correct the problem. It is best to run VBREGFIX 'before' uninstalling any evb appllcation.

The other option, of course, is to re-install the application that stopped working.

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GPS

Q: Which GPS receivers are supported by FairwayPDA?

A: The two we like are from NavMan and Teletype's Navigator. NavMan is a bit more rugged but both will do the job and provide about the same accuracy. In general, any GPS which supports the NMEA 2.1 standard should work.

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Q: I don't have a GPS unit. Can I still use FairwayPDA?

A: Yes. FairwayPDA is comprised of a Scorecard function and GPS-based Yardage Measurement/Shot Tracking software. You can use the Scorecard feature to record scores for up to four players (independently of the GPS). The Scorecard feature tracks the total number of strokes and putts per hole. At the end of play, it provides a thorough analysis of your round.

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Q: Are there any fees for using the GPS Satellites?

A: No. There are absolutely no charges for using the GPS Satellites.

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SALES

Q: How can I purchase FairwayPDA?

A: Send a note requesting the "FairwayPDA application software" and a check for $79.95 USD (or $86.55 USD for NY state residents to include the 8.25% sales tax ) to PRISM Software, 24 McKinley Avenue, Suite 205, Endicott, NY 13760. Please make the check payable to "PRISM Software". Please note that we need to wait for the check to clear before shipping the product.

You will soon be able order directly from our website using your credit card.

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Q: If I'm not satisfied with FairwayPDA can I get my money back?

A: Yes. If you are not satisfied for any reason, please notify us within 30 days for a full refund.

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COURSES

Q: How do I get FairwayPDA golf courses?

A: We have three levels of FairwayPDA courses. The first level are called 'BASE' Courses and provide basic course information such as location, phone, dress code, etc. as well as Scorecard information (yardages for each Tee). These Base courses have no GPS information. They are intended as a starting point if you would like to go out and survey a course near you.

The second level are called 'SURVEYED' Courses and provide all of the information of the BASE course plus GPS information for the Front, Center, and Back of every green.

The third level are called 'PRO' Courses and provides all of the information of the SURVEYED courses plus all hazard information. Critical points such as bunkers, ponds, hazards, and Tee boxes have all been surveyed.

We have developed an extensive database of BASE courses and are currently adding SURVEYED and PRO courses to our database.

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Q: Can I map my own golf course(s)?

A: Absolutely. We provide a simple application (Fairway Survey) which can be used to survey any course. We suggest starting with a BASE course description (if available in our database) which already has a great deal of information, and then simply mark the critical points on the course. At a minimum, you should survey the Front, Center, and Back of each green and one of the Tee boxes. Once completed, you can upload the course to our website to share with others.

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